Clean room with good Wi-Fi, but breakfast staff were unfriendly and quiet.

The staff was incredibly attentive, but the

room we initially received had a few issues with maintenance that needed addressing. Overall, we appreciated the hospitality, especially Samantha's assistance, but some improvements in housekeeping would enhance the experience.

The Baymont in Henderson exceeded my expectations in many areas. The room was spacious and well-equipped for my family's needs. The breakfast options were delightful, featuring fluffy eggs and hearty biscuits with gravy. I appreciated the fresh cookies at check-in. it felt like a warm welcome. The outdoor pool looked inviting, and I saw families enjoying it. However, access to the hotel was slightly confusing. The entrance wasn’t well-marked, making it difficult to find in the evening. I also experienced some issues with staff responsiveness during breakfast. the service felt a bit rushed, and I was ignored when I had questions about certain items. That could improve significantly. Despite that, I would come back for the comfortable accommodations and lovely atmosphere.

poor management spoils the stay despite nice pool area and decent breakfast

Mixed feelings about the overall experience.

Comfortable Stay with Great Dining Experience

The front desk staff exceeded my expectations with their friendly service. I enjoyed savoring delicious meals at the onsite restaurant, which offered a diverse menu at fair prices. Pro tip, don't hesitate to ask for extra towels upfront to avoid potential limitations.

Samantha at the front desk was incredibly helpful, ensuring our family felt comfortable after a rocky check-in. The Queen Room was spacious and impeccably clean, ideal for our two-night stay. Enjoying the delicious breakfast each morning, especially the fluffy eggs and sausage, made our mornings brighter. However, the entrance to the hotel was confusing, leading to unnecessary detours, and the dining staff could be friendlier. A few nearby restaurants offered additional dining options if needed.

I had a very pleasant experience during my stay. The staff was exceptionally friendly and accommodating, particularly Samantha, who ensured I had everything I needed for a comfortable stay. The breakfast was delightful, featuring a variety of options including freshly baked goods and robust coffee. The environment felt safe and welcoming, which is essential for a business traveler. The business center was well-equipped, enabling me to complete important tasks efficiently.

The room's thermostat was missing, making it uncomfortable at times.

This place suits me perfectly with reliable wi-fi, a great fitness center, and a seasonal outdoor pool. The staff once helped me with plug adaptors during my first stay, which I remember fondly. I’ll be back for Easter!

baymont is a great hotel with an exceptional fitness center to help you keep up your workouts. samantha at the front desk was amazing—she made sure we were taken care of after a rough check-in. the location is convenient, close to restaurants and gas stations, making it easy to grab a bite or fuel up.

100% recommend

I had a pleasant experience with the staff, who took care of my inquiries. I was impressed when they allowed me to take pictures of an accessible room for my friends planning a visit. The breakfast provided options that I enjoyed during my stay. Free Wi-Fi and the business center made it easy to catch up on work while I was there. As someone who loves comfort on the road, this place felt like a second home.

pleasant stay with room for improvement

The King Room was spacious and comfortable, allowing for a good night's rest. The staff, particularly Samantha, provided helpful tips on local attractions, making our trip more enjoyable. Breakfast featured a variety of options, including high-quality coffee and pastries that enhanced our morning routine.

However, the service at breakfast was noticeably lacking, leaving us feeling unwelcome.

The steak at the hotel's bar and grill was downright delicious, just what I needed! Plus, the warm, relaxing showers were a real treat after a dreary day out. Breakfast also hit the spot with plenty of tasty options to fuel up for the day ahead.

The breakfast attendant was a bit standoffish, which threw a wet blanket on the morning vibe.